At Interchange, we want to do things right! That’s why we have a series of Policies and Procedures which guide our approach to our supports and services.
- Feedback and Complaints
- Service Entry & Exit
- Restrictive Practices
- Individual Needs
- Residential Workplace Safety
- Specialist Behaviour Support
- Child-Safe
- Medication
- Protecting Customer’s Human Rights
- Advocacy
- Whistleblowers
- Freedom from violence, abuse, neglect, exploitation and discrimination
- Families and Carers