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At Interchange, we understand that there may be times that you need some help or support from someone other than an Interchange member. An Advocate is someone that can help you. This help might include making a complaint or giving feedback to your service provider. ‘Getting help from an Advocate’ Easy Read Format.


The Disability Advocacy Finder is a tool made available by the Department of Social Services (DSS) for the purposes of listing the contact details and locations of disability advocacy agencies.

The National Disability Advocacy Program (NDAP) provides people with disability with access to effective disability advocacy that promotes, protects and ensures their full and equal enjoyment of all human rights enabling community participation.

More Advocacy Agencies:

Crisis Help



COVID-19 Emergency Contacts:

During this difficult and rapidly changing time our main priority is the safety and wellbeing of the people we support, our staff and the community. To stay informed about Coronavirus and how this may affect your services click here.


National Coronavirus Line

Support for people living with a disability

Changing Providers

An NDIS participant has numerous rights as the customer of a service provider. One of these rights is that you can change NDIS service providers at any time. You are in control to access the type of services and supports you believe are most appropriate to meet your needs. But change can be difficult and being informed can help you with the process. Find out more on our Blog about ‘Changing Providers‘.


Rewarding your Support Worker for Great Work!

We think they are AWESOME, do you? The best feedback for our employees is when it comes directly from the people we support. That’s why we have an internal and external employee recognition program. Head over to our Feedback section and nominate someone awesome today!


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T: (08) 9329 9399



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