Policies, Procedures & Quality Framework

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Policies & Procedures

At Interchange, we want to do things right! That’s why we have a series of Policies and Procedures which guide our approach to our Supports and Services.

Please find a copy of our Policies and Procedures below


Interchange has participated in several Quality Evaluations and Policy and Procedure Audits conducted by the Disability Services Commission in recent years.

The purpose of a these evaluations and audits is to establish the extent to which disability service organisations meet the requirements of the National Standards for Disability Services and reflect person-centred approaches, whereby people with disability are at the centre of service design, planning, delivery and review.

The latest audit has been conducted through the Quality & Safeguards Commission and Interchange have been provided with a Certification of Registration from 14 June 2022 until 14 June 2025.

If you wish to find out more please contact hello@interchangewa.org.au.