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Western Australia’s Individualised Services is hosting a forum for their NDIS Workforce Capability Framework project. The forum is for people, their carers, families, workers and service providers to talk about what good quality support looks like and how to improve the quality of this support.

Read more about Have your voice heard – What does good quality support look like?

"I love going out with my support staff to listen to live music, dance and bowl." - Joel has been with Interchange since 2008. Requiring twenty-four-hour support, Joel lives in his own home and loves his independence. Although he does not communicate through spoken words, Joel is a man who thrives on making his own decisions and has chosen a Shared Management arrangement employing his own team.

Read more about Stories of Interchange – Meet Joel!

At Interchange we strive to achieve the best outcomes for people we support as well as our staff. And we know the best way to find out what we are doing right, where we need to improve and what people need and want is by simply asking them. That’s why we recently conducted a customer and staff survey.

Read more about You asked – We LISTENED! Customer and Staff Survey Results