We understand COVID-19 is having a huge impact on people with disability, their families and carers. We have put together some information on supports and accessible resources available to you during this difficult time, including helpline numbers, links to easy read fact sheets, Auslan resources, and updated advice from the NDIS and the Australian Government.

Disability Information Helpline

If you have a question about COVID-19, or need help because things have changed, you can contact the Disability Information Helpline on 1800 643 787. If you are deaf, hard of hearing or have a speech impairment, you can also call the National Relay Service on 133 677. Visit National Relay Service for more information.

If you require a translating and interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450. Visit help using TIS National Services for more information.

Anyone impacted by COVID-19 can phone the 13 COVID (13 26843) a WA operated helpline for practical support and information. This includes people who have been placed under home isolation or quarantine as a result of COVID-19 and require welfare support (for example food, clothing and personal requisites, emergency accommodation, personal support services, financial assistance, registration and reunification).

Accessible Resources

Easy Read

The Australian Government has produced these Easy Read resources about COVID-19:

• Wearing a mask
• Your emergency plan for COVID-19
• What is coronavirus?
• 5 things to do right now
• What you need to know
• FAQs
• Social distancing
• Staying at home

What COVID-19 is and how to protect yourself and others: Coronavirus-Information-Easy-Read

Auslan resources

The Australian Government has produced Auslan resources about COVID-19:

• Information for people with disability and carers
• Looking after yourself
• Support for your situation
• Helping others
• Who else can you talk to?
• Links to other accessible resources

Other important information

• Participant fact sheets
• Updates and advice: Australian Government
• Link to NDIA information
• Resources for Aboriginal and Torres Strait Islander people and remote communities
• COVID clinics (healthywa.wa.gov.au)

Please let us know if we can help in any way. For more information call 9329 9399, email hello@interchangewa.org.au or speak to your Team Leader.

Look after yourselves and each other. Stay safe!