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Tell us what you think – How are we doing?

At Interchange we strive to deliver the best support possible and want to make sure we get it right. The best and most important feedback is the one coming directly from you.

We would highly appreciate if you could take a few moments and let us know what you think – what are we doing well and where can we improve? You can also let us know if we have made a mistake. We take complaints very seriously and welcome them as an opportunity to improve the services we provide. Find out more about complaints

If you would like to give us some much valued feedback please:

Every feedback is valuable to us to improve our services – the good, the bad and the ugly. Thank you for helping us shape our organisation and we are looking forward to hearing from you.

Feedback Form

How would you like us to respond?


Our belief is we all belong. We are all peas from the same pod!
Our passion is to help the people we support grow and flourish in their home and community. But don’t take our word for it – see what the people we support and our staff have to say about us instead.

Interchange is an organisation that believes strongly in inclusion, employment and independent living. My son Christopher is also excited to go out and do different activities with his support worker. I am proud to say, thanks to Interchange, Chris now has his own gardening business and thrives with it. I would highly recommend Interchange to any age and guarantee you will be happy.

Interchange is an amazing service providing support to people living with a disability in Perth. Interchange is very passionate about the quality of service they provide and this is evident in their excellent employees.

A fabulous disability organisation where the focus is always on the customer. My dealings with them have been nothing but amazing. Highly recommend.

I find this service to be well run and all the support staff very friendly and I would recommend any family who has a disabled person in their family to contact Interchange if they are looking for a community based service.

Customer and Staff Survey

We truly value your opinion so we recently asked the people we support and our staff to let us know how we are doing – what is good and where can we improve. Please find the feedback of our surveys below.

Interchange Customer Survey 2019

Interchange Staff Survey 2019