"I love going out with my support staff to listen to live music, dance and bowl." - Joel has been with Interchange since 2008. Requiring twenty-four-hour support, Joel lives in his own home and loves his independence. Although he does not communicate through spoken words, Joel is a man who thrives on making his own decisions and has chosen a Shared Management arrangement employing his own team.
You asked – We LISTENED! Customer and Staff Survey Results
16 January 2020Interchange News
At Interchange we strive to achieve the best outcomes for people we support as well as our staff. And we know the best way to find out what we are doing right, where we need to improve and what people need and want is by simply asking them. That’s why we recently conducted a customer and staff survey.
"They are nice, take good care of me and make me feel at home." - Natasha Heath has been living in a host arrangement for the past three years and enjoys feeling included and safe in a home environment.
Our Annual Report Booklet just arrived and we are super excited about all the great things you, our staff and this organisation have achieved in the past year. To find out more about Natasha's upcoming 21st birthday party, Shay's great holiday plans or Joel's winning bowling streak read on!