Thinking About Shared Management? Here’s a guide to NDIS Shared Management Approach
Shared Management is one of the most flexible, empowering ways to receive NDIS supports — but it can also feel like a big step. Maybe you’ve heard about it from other families, or maybe someone suggested it because you want more say in who supports you and how.
At Interchange, we work alongside people and families who want to take an active role in managing their supports, but still want a team behind them to help with the tricky stuff. Whether you’re exploring your options or just curious about how it works, this guide is for you.
Want to skip straight to how Interchange supports Shared Management?
Visit our Shared Management services page.
What You’ll Find in This Guide
To make it easier to find what you’re after, here are some key topics we’ll cover:
What is Shared Management?
Is Shared Management right for me?
Shared Management vs Traditional Supports
How Interchange supports families and individuals
Tips for managing your own team
- Relevance of Shared Management during the changing NDIS Landscape
FAQs
Let’s dive in.
What is Shared Management?
Shared Management is an arrangement where you, or someone you trust, take on more control over your supports — like choosing your own support workers, managing their roster, and even being part of their recruitment. But you’re not doing it alone. A provider like Interchange works with you, helping behind the scenes with things like funding compliance, backup planning, and employment admin if needed.
This model gives you more voice and choice, and suits people who want to stay closely involved in how their day-to-day support is delivered.
Want a deeper breakdown of the model? Read: What is Shared Management and Who is it For?
Is Shared Management Right for Me?
Shared Management isn’t for everyone — and that’s okay. It’s most suited for people and families who:
Want more control over who supports them
Have clear ideas about how support should look
Are confident (or want to become confident) in managing a team with the right help
We’ve also supported people to build their confidence over time — because sometimes, you don’t know what’s possible until you try.
Explore this further: Is Shared Management Right for Me? A Decision-Making Guide
Shared Management vs Traditional Supports
NDIS Funding can be managed in 3 primary ways- Self Manged, Plan Managed and Agency Managed. In a traditional support model, the provider does most of the organising — they assign staff, create rosters, and manage logistics. With Shared Management, you take on some of these responsibilities yourself, with Interchange in your corner to guide, advise and assist.
Think of it as co-piloting your support — you drive, we navigate.
Not sure which is best for you? Compare: Shared Management vs Traditional Supports
How We Support You
At Interchange, we provide the tools and guidance to help you succeed. That includes:
Helping you recruit your team (or hire someone you already know)
Setting up rosters that suit your lifestyle
Managing employment paperwork, if needed
Ensuring compliance with NDIS guidelines
Being here when you need a sounding board or solution
We’ll help you build confidence and capability at your pace.
Visit our services page to see how it works at Interchange
Real Stories: Bryce’s Journey
When Bryce’s family began exploring Shared Management, they wanted more input into the kind of support Bryce was receiving — and the people delivering it. With Interchange’s help, they built a strong, flexible team that works for Bryce’s needs and preferences.
Read Bryce’s Shared Management Story
Managing Your Own Team: Where to Start
Not sure how to recruit? Or what your responsibilities are? We’ve created a practical guide to walk you through managing your own support team — with tips, templates, and common pitfalls to avoid.
Explore: Tips and Tools for Managing Your Own NDIS Team
Frequently Asked Questions
Still got questions? You’re not alone. We’ve rounded up some of the most common questions people ask when considering Shared Management.
Need to talk it through?
We’re always happy to chat. Whether you’re ready to dive in or just want to learn more, we’re here to support you.